This Policy explains how MEDWAY COMPUTERS LTD ("we") collect information about you and your use the service, how we use this information, who that information is sent to and how you can view and amend the information we hold about you.
How do we collect information about you and your use of the service?
We may collect information about you or your use of the service:
when you agree to subscribe to a service we provide and give us information including contact details, payment methods, bank details, etc;
when you communicate with our Customer Services and Technical Support departments;
when you take part in surveys or provide us with feedback.
To make MEDWAY COMPUTERS LTD work even better for you, we may collect information about your preferences based on your use of the service.
How do we use your personal information?
We may use this information to:
provide you with the products or services you requested and collect payment;
let you know about any changes to our services;
manage our network;
prevent and detect criminal activity, fraud and misuse of or damage to our network;
for other administrative purposes.
Whom do we disclose the information to?
From time to time we will compile aggregate statistics about the service and we may share them with reputable third parties. These statistics will not contain information that would enable any third party to identify you personally.
We will disclose personal information to comply with all applicable laws and lawful requests by the appropriate authorities.
How long do we keep the data?
Unless there is a specific legal requirement to keep the information, we will retain your personal data for no longer than necessary for the purposes for which the data has been collected or for which it is to be further processed.
Transfer of data outside Europe
We do transfer data outside Europe but in accordance with the Data Protection Act.
How can you find out what personal information we hold about you?
If you want to know what personal information we hold about you, please write to our Customer Services department at:
Medway Computers LTD, 6 Rochester Court,
Medway City Estate, Rochester,
Kent, ME2 4NW
Email us at:
01634 294 999
Please enclose a cheque for the administration fee of £10 made payable to MEDWAY COMPUTERS LTD. Please give us any relevant details to help us find the information you require.
How you can amend your personal information?
You can at any time ask us to amend your personal information if this is incorrect or request removal of your personal information from our systems by contacting Customer services.
How do we protect your personal information?
We will protect your personal data by all appropriate security measures including the use of secure servers and encryption.
Third party sites
When it comes to computers, gadgets and gizmos, we love all things tech. We fix all computer related devices such as iPhones, Tablets, PCs and Laptops. Whether you had an accident and dropped your iPhone from your pocket while boarding the bus or a train or your tablet took a painful journey in the toilet, you should not worry. We know exactly how it feels and can understand the traumatic experience you might be going through when you see your precious device being broken.
MEDWAY COMPUTERS - 6 Rochester Court, Anthonys Way, Medway City Est, Rochester, Kent. ME2 4NW